Terms of Service

Terms of Service

The short version:
Using this store means agreeing to these terms. They cover orders, payment, delivery, returns and the limits of our responsibility.

Agreement

These terms apply to every visit to loomandloom and every order placed through it. If you do not agree with them, please do not use the store. You must be at least 18 years old, or have permission from a parent or guardian, to place an order.

Products and descriptions

We describe each item as accurately as we can, including colour, sizing and construction. Screens render colour differently, so a shade may look slightly different in person. Measurements are approximate and taken flat. If an item arrives materially different from its description, our Returns Policy applies.

Prices and availability

Prices are shown in U.S. dollars and are subject to change without notice. The price you pay is the price shown at the moment you complete checkout. Stock is limited; if an item sells out between your order and our packing bench, we will cancel that line and refund it in full within 2 business days, and tell you by email.

Orders and acceptance

Your order is an offer to buy. We accept it when we send the shipping confirmation. We may decline or cancel an order where the item is unavailable, the price was listed in error, the order looks fraudulent, or the delivery address cannot be verified. If we cancel, you are refunded in full.

Payment

We accept Visa, Mastercard, American Express, Discover, JCB and other major debit and credit cards. Payment is taken at checkout. Your card details are handled by our payment processor and never stored on our servers.

Shipping and returns

Delivery times, costs and destinations are set out in our Shipping Policy. Returns, exchanges and refunds are set out in our Returns and Refunds Policy. Both form part of these terms.

Your account

You are responsible for keeping your password confidential and for activity under your account. Tell us immediately if you believe it has been used without your permission.

Acceptable use

You agree not to scrape or copy the store at scale, attempt to gain unauthorised access to any system, interfere with the store’s operation, place fraudulent orders, or use the store for any unlawful purpose.

Our content

The text, photographs, product images, logo and layout on this store belong to loomandloom or are used with permission. You may not reproduce them commercially without written consent. Product photography is licensed for use on this store only.

Limitation of liability

To the extent the law allows, our total liability for any claim connected with an order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses, including lost profits or lost opportunity.

Governing law

These terms are governed by the laws of the State of Arkansas, United States. Disputes will be heard in the state or federal courts located in Arkansas.

Changes

We may update these terms. The version in force is the one published here when you place your order. Material changes will be announced on the store.

Last updated: 12 November 2026

Contact us

loomandloom
5337 West Wheeler Road, Fayetteville, AR 72704, United States
Email: support@loomandloom.us · Monday to Friday, 9:00 a.m. to 5:00 p.m. CT