Accessibility Statement
Accessibility Statement
The short version:
We aim to meet WCAG 2.1 Level AA across the store, and we fix reported barriers as a priority.
Our commitment
loomandloom wants everyone to be able to browse, compare and buy without obstacles. We build and maintain the store against the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, the standard most commonly referenced under the Americans with Disabilities Act.
What we do
- Keep text and background contrast at or above the WCAG AA thresholds
- Support keyboard navigation for menus, product options, cart and checkout
- Label form fields and buttons so screen readers announce them meaningfully
- Write alternative text for product photography that describes the item, not the file name
- Test new pages at desktop and mobile widths, and with browser zoom at 200%
- Avoid content that flashes, auto-plays sound, or moves without a pause control
Known limitations
We are still working through a few areas:
- Some third-party checkout and payment widgets are controlled by their providers, and their accessibility is only as good as their implementation.
- A small number of older product photographs carry text baked into the image. We are replacing them with clean photography.
- Colour names describe the garment, not just the swatch, so a colour choice never depends on distinguishing two similar shades.
Tell us about a barrier
If any part of the store stops you from completing a task, email support@loomandloom.us with the page address and a short description of what happened. We aim to reply within 2 business days and to fix confirmed barriers quickly. If you cannot complete an order through the store, we will take it by email and process it manually.
Assessment
This statement is based on our own review of the store against WCAG 2.1 AA. It is reviewed when the store changes materially and at least once a year. This version was prepared on 12 November 2026.
Contact us
loomandloom
5337 West Wheeler Road, Fayetteville, AR 72704, United States
Email: support@loomandloom.us · Monday to Friday, 9:00 a.m. to 5:00 p.m. CT